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Store Policy

Store Policy

You must be 21 years of age to purchase alcoholic beverages from this site.

Upon finalizing your sale over the web, you are certifying that you are of legal drinking age. In many states falsifying this information is a crime.

All phone orders must certify that they are and whoever is signing for the receipt of the order is 21 yrs. of age. Falsifying any information via phone is a crime under the penalty of perjury.

Cancellation Policy

Cancellation of orders will result in a 25% restocking fee. If you would like to return all or part of your order, give us a call at 973-376-0005 or email info@winelibrary.com. We will do anything possible to make your wine buying experience the best. No orders can be cancelled after 365 days.

Return Policy

No returns will be accepted without a receipt or invoice.

No returns are accepted on the following: beer, soft drinks, cider, hard seltzer and mixers.

Wine Library must be notified within 30 days from date of the in-store purchase or 30 days from date of delivery.

If you suspect the bottle is bad, simply put the cork back in the bottle and leave the wine in as well; we cannot take back any empty bottles.

If you find any errors regarding the type of wine and vintage, please call our Order Department at (888)-980-WINE or send an e-mail to help@winelibrary.com.

WineLibrary.com will arrange to have the package picked up and returned to us immediately for inspection. Once the package is returned to us, we will inspect the contents and then send out a replacement package to you. For this reason, it is vital that you let us know of any error immediately to ensure the fastest delivery of your new shipment. Please re-pack the wine and send it to 'The Wine Library, Attn: Returns, 586 Morris Ave, Springfield, NJ 07081'. Please include a copy of the original sales receipt with the package. Please note: Returns are subject to a 25% restocking fee.